API failure rate has exceeded 25% | Community
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Newcomer
September 8, 2025
Question

API failure rate has exceeded 25%

  • September 8, 2025
  • 1 reply
  • 1 view

GUYS,

 

I would appreciate it if you could help with this. The API TEAM REFUSED TO HELP ME, AND I AM LOST. Why is this happening? CAN YOU GUYS POINT ME IN THE RIGHT DIRECTION ON HOW TO resolve this?

 

API failure rate has exceeded 25%
The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your application's performance and user experience.
See failure details:
  • Total API Failures: 33
  • Failure Rate: 30%
  • Time Period: last 7 days
  • APIs Experiencing Failures:        /v2/phone/users/{userId}/call_logs/{id}/recording_GET, /v2/meetings/{meetingId}_DELETE, /v2/users/{userId:.+}_GET, and 4 others.
To resolve the issue, please investigate the root cause of the increased failures and take appropriate actions. You can monitor the API activity on the Marketplace.

1 reply

sparrow
Community Super Champion | Customer
Community Super Champion | Customer
September 10, 2025

I recommend you post this on the Zoom developer forum site. See below. 

 

https://devforum.zoom.us/