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Newcomer
RussB
Newcomer
January 18, 2022
Question

Apex and Frontier

  • January 18, 2022
  • 1 reply
  • 7 views

Got a call from someone who claimed they were with APEX and working for Frontier communications.  Since I don't have Frontier my scam radar kicked in.     How do I protect myself from a possible slammer trying to port my phone numbers?

      1 reply

      D
      Community Champion | Employee
      DDubZoomer
      Community Champion | Employee
      January 19, 2022

      Hello @RussB

      The good thing is that no carrier can port your Zoom phone number unless they have your Zoom Account port-out PIN.  This is required for all port-out requests.  Zoom also verifies the PIN provided on a port-out request.  So even if the hacker/scammer provided all the pertinent personal information but not the correct port-out PIN, the request will be denied.

       

      Please click the "Accept as solution" button if this response answers your question or reply with a new response.

       

      DDubZoomer 

       

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