Administrative Assistant Merging Calls for Someone Else
Wondering if anybody has any expertise on Zoom Phone features for someone who is a delegate for a professional and thus, manages his incoming calls. Is there a way to MERGE two calls on someone else's lines?
Example:
1. Caller 1 calls Person A and is on the line with that caller
2. Caller 2 calls Person A's line and Assistant answers the call on his line. Caller 2 wants to be merged into the first call.
Is there away for Assistant to merge Caller 2 into the existing call between Caller 1 and Person A? We know how to merge calls coming into our own lines. This question is specifically for managing someone else's lines through delegation/monitoring.
Thank you.
