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Explorer
December 19, 2023
Solved

add vvx 250 - can't find model number

When I try adding a Polycom VVX 250 to the device list, the model number isn't l listed under Poly in the dropdown menus.

Eliot
EliotAnswer
Community Super Champion | Partner
January 11, 2024

hi mlsmith45,

 

you are trying to add a zoom phone appliance.  you should be trying to add device.

 

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

3 replies

Eliot
Community Super Champion | Partner
Community Super Champion | Partner
December 23, 2023

hi mlsmith45,

 

the poly vvx 250 is near the bottom of poly phones.

 

 

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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mlsmith45Author
Explorer
January 11, 2024

I only see ccx 400 - ccx 700. I don't see any vvx models listed. No scroll appears to look further down the list.

 

 

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Eliot
Community Super Champion | Partner
EliotAnswer
Community Super Champion | Partner
January 11, 2024

hi mlsmith45,

 

you are trying to add a zoom phone appliance.  you should be trying to add device.

 

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

Translate