Account is inactive

Forum|Forum|1 year ago
August 11, 2024
1 reply
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My zoom phone (desktop app) says yuor account is inactive, contact the admin. It is a new account , not working even on mobile phone. Set up was done by support. I contacted to support for couple of times and i still have the same problem , even support cant help me to solve this problem. Any1 can hel ?

Desk phones and devices

E

Eliot

Community Super Champion | Partner

hi jrfreigh,

check to see if you received an activation email from zoom. if so, there are instructions on how to activate your account. please also see zoom support article:

https://support.zoom.com/hc/en/getting-started-with-phone?id=zoom_phone_guide

thanks, eliot