about my zoom office phone functionality

Hi HouseBroker1,

Log into zoom portal

Personal->Phone->Settings->Call Handling->Edit

Check to verify that call handling show external number of your cell phone.  If you encounter any issues, check with your zoom admin or owner.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

Good morning Carla and Elliot,

I had originally setup my office phone (516) 829-2205 to forward to my cell (516) 647-4289.  Everything had been working flawlessly up until the other week.  

Now when someone calls our office #, there is a outgoing message that says, "we are not available, please call back later."  Why is this?  However, if I call from my office phone to my office # (516) 829-2205, it goes into voicemail recording to leave a message and doesn't forward to my cell.  Very confusing and frustrating, as I am losing business by the day.  Please advise or maybe call me on my cell. Thanks.