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FreeLunch
Newcomer
March 15, 2023
Solved

10DLC brand and campaign timeline to approve

Does anyone know the typical or expected time frames for a 10DLC brand and campaign to be approved?  I'm not talking high volume texting.  Just normal answering of business conversations.  


Thanks

    sachinzoomAnswer
    Community Champion | Employee
    March 15, 2023

    hello @FreeLunch ,

     

    Around 5-7 days after submitting. Please follow steps here: 

    https://support.zoom.us/hc/en-us/articles/5016496738445

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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    2 replies

    Community Champion | Employee
    sachinzoomAnswer
    Community Champion | Employee
    March 15, 2023

    hello @FreeLunch ,

     

    Around 5-7 days after submitting. Please follow steps here: 

    https://support.zoom.us/hc/en-us/articles/5016496738445

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    Translate
    Explorer
    ITMan318
    Explorer
    December 11, 2023

    Well this is a horrible response and definately not up to date.  I submitted my companies Campaign on Aug 15, 2023 and now almost 4 months later, we have still yet to get the campaign approved.  We have contacted Zoom support and our 3rd party vendor has started a ticket with them but all Zoom can say is that this process is out of their hands and all they can do is nudge the process.  It one of those catch 22 sitiations, and we can't do a da*n thing about it!

    IT Guy

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