Zoom removed transcript download/copy from Hub/Notes workflow without warning
Until yesterday, I could reliably download meeting transcripts (as a .txt file) from the transcript/summary screen in the Zoom Workplace app (Hub/Notes workflow). Today, the download option is gone, and the transcript text can’t even be highlighted for copy/paste—despite the transcript still being viewable.
This change breaks a workflow I’ve used for months to archive transcripts and move them into our documentation systems. If this is an intentional policy/security change, it needs to be clearly communicated and controllable by admins. If it’s a bug or regression, it needs an urgent fix.
In addition to removing the transcript download option, the transcript viewer now prevents basic text selection— I can’t even highlight the transcript to copy/paste it into another document. This blocks normal documentation and compliance workflows where we need to move transcript text into our own systems.
From a user perspective, this feels like a deliberate restriction that pushes people toward using Zoom’s built-in AI features instead of letting customers export and work with their own meeting data. If this is a security/admin-controlled setting, it should be clearly labeled and configurable. If it’s a product change, it needs transparent communication and an alternative export method.