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August 11, 2026
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질문

  • August 11, 2026
  • 3 replies
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윈도우 줌 버전에서 비디오가 나오지 않는 것은 웹 캠이 모니터에 없는 경우인가요?

    Best answer by Don.z

    Hello, ​@User Legoland! Welcome to the Zoom Community. I just realized your post didn’t receive a reply, so I wanted to jump in and help.

    To answer your question, no, the webcam does not need to be built into the monitor for video to work in the Zoom Windows app. An external webcam works just fine, as long as Windows detects it and Zoom can access it.

    If your video isn’t appearing, there are a few things worth checking. First, if you’re using an external webcam, unplug and reconnect it, try a different USB port, and make sure any privacy shutter or switch is open or turned on. Then, go to Settings → Privacy & security → Camera in Windows and make sure Camera access, Let apps access your camera, and Let desktop apps access your camera are enabled.

    Next, open Zoom → Profile picture → Settings → Video and make sure the correct camera is selected in the Camera dropdown. You should see a preview if everything is working. If not, close Teams, Skype, Webex, browser tabs, or any other apps that may be using the camera and check Zoom again.

    Finally, restart your PC and make sure both Zoom and Windows are up to date. Hopefully, one of these steps gets your video working!

    3 replies

    Don.zAnswer
    Community Manager
    August 14, 2026

    Hello, ​@User Legoland! Welcome to the Zoom Community. I just realized your post didn’t receive a reply, so I wanted to jump in and help.

    To answer your question, no, the webcam does not need to be built into the monitor for video to work in the Zoom Windows app. An external webcam works just fine, as long as Windows detects it and Zoom can access it.

    If your video isn’t appearing, there are a few things worth checking. First, if you’re using an external webcam, unplug and reconnect it, try a different USB port, and make sure any privacy shutter or switch is open or turned on. Then, go to Settings → Privacy & security → Camera in Windows and make sure Camera access, Let apps access your camera, and Let desktop apps access your camera are enabled.

    Next, open Zoom → Profile picture → Settings → Video and make sure the correct camera is selected in the Camera dropdown. You should see a preview if everything is working. If not, close Teams, Skype, Webex, browser tabs, or any other apps that may be using the camera and check Zoom again.

    Finally, restart your PC and make sure both Zoom and Windows are up to date. Hopefully, one of these steps gets your video working!

    Community Manager
    August 24, 2026

    Hello, ​@User Legoland! I’m just checking in to see if the latest update on your thread was helpful.

    If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

    Community Manager
    August 31, 2026

    Hello, ​@User Legoland! Since we haven’t heard back from you for a while, I’ll go ahead and mark the response above as the best answer so that others in the community can benefit from it as well.

    Please feel free to reach out anytime if you have any other Zoom-related questions!