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Newcomer
April 26, 2023
Question

Zoom will not connect to my camera

My internal camera used to work fine on Zoom, but it has suddenly stopped working. Here are the things I have already tried:

  • Gone into Zoom camera settings - no image shows up, just a grey screen. 
  • Gone into my computer's settings > camera permissions - camera is enabled everywhere and Zoom is not even listed
  • I have turned my computer off and on again many times...
  • I have uninstalled Zoom and reinstalled the latest version
  • No apps are running in the background

My camera works everywhere else.

I have a Windows 10 computer (MSi brand) and am currently using version 5.14.6 (15434) of Zoom. I also have the same issue when I connect to calls through the web for some reason... They both just stopped working all at once. But works fine on my phone.

 

Please can someone help? 

    1 reply

    Newcomer
    September 7, 2023

    I have the same issue!

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