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rexrex00
Newcomer
June 27, 2025
Question

Zoom video become too narrow

  • June 27, 2025
  • 1 reply
  • 5 views

Hello, i've faced an issue today when i tried to have an meeting on zoom

couple of months before i have the same setting for the meeting, i could fit in 4 people with the same distance between our seat and the camera, but when i tried to setup today, it can only fit in 3 barely, may be only 2 and a half people

may i know if there are any change of the zoom's video protocol about it?? coz if it has changed may affect many of my settings

thanks

1 reply

bstrelko
Community Champion | Customer
bstrelko
Community Champion | Customer
June 29, 2025

Can you provide the make/model of the camera you're using?

Does the camera look as narrow in other applications (try 'Camera' app in Windows or 'Photo Booth' in Mac)?

If so, it's an issue upstream of Zoom - possibly handled by your camera's settings/config utility.

If not, it's time to drill down on Zoom's camera settings in the Zoom Workplace Client (Settings->Video) and see what might be up.

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