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Newcomer
November 14, 2023
Question

Zoom Video Access

  • November 14, 2023
  • 1 reply
  • 3 views

I keep seeing that make sure your camera is powered on and connected to your computer each time I want to start a video on zoom

1 reply

Community Champion | Customer
November 15, 2023

Hello, 

If Zoom is not detecting your camera, it could be due to these issues:

  • You're running an older version of Zoom or Windows.
  • Your camera is disabled in your device's settings.
  • The webcam is not selected in Zoom (incorrect Zoom configuration).
  • Zoom is not allowed to access your camera.
  • Interference from other programs or devices.

Please read this Zoom support article for more details:

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057715 

 

Regards

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