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Explorer
November 22, 2022
Solved

Zoom.us email messge to confirm account

Hi!

 

I just received a message, purportedly from zoom.us, asking for me to confirm my account. I am skeptical, since I don’t think I have an account related to this email address. The link in the message takes me to a site called 2goldtech.com.

 

Am I right in assuming this is some sort of scam?

 

Thanks!

 

Tom

    Ray_Harwood
    Community Super Champion | Customer
    November 23, 2022

    Hi, @TomT - I think you're right.  Lot's of phishing scammers out there these days.  I get several a day...

     

    My recommendation when checking for scam/spam is to hover over the link to see what it is... and if it's not a Zoom URL, delete the message.  Clicking on the link could get you somewhere you don't want to be!

    6 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    November 23, 2022

    Hi, @TomT - I think you're right.  Lot's of phishing scammers out there these days.  I get several a day...

     

    My recommendation when checking for scam/spam is to hover over the link to see what it is... and if it's not a Zoom URL, delete the message.  Clicking on the link could get you somewhere you don't want to be!

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    TomTAuthor
    Explorer
    November 23, 2022

    I didn ‘t remember if I had an account with that email, so I requested a password reset. The reply message from Zoom said they couldn’t find an account. Another failed scam!

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    TomTAuthor
    Explorer
    November 23, 2022

    Thanks for the reply!

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    Newcomer
    February 12, 2023

    What I really want is an email address to contact zoom support and report a security bug.

     

    I just got an email suggesting my password may have been compromised. It looks authentic, is from ***********. Clicking on the link takes me to what appears to be a valid url, https://us06web.zoom.us/reset_password?code=etc.

     

    So I assume it is valid. What surprises me is that the company would send out such an email. They should not include a link, it is out-security. They should just tell me to log on independently and change my password myself.

     

    Am I wrong? If not, I want to submit some sort of security bug report, but can't find any way to do this. Can anybody here tell me how to submit a bug report?

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    Newcomer
    February 12, 2023

    email got turned into ***, it said no-reply at zoom . us, which seems quite valid. I don't doubt the validity of this one, but as a matter of standard practice, I won't click on any email that takes me to a link that asks for personal data, in particular my password!! While likely valid, I just want to report it to zoom developers, not you guys! But thanks for listening!

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    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    February 12, 2023

    For security-related issues, start here:

    https://support.zoom.us/hc/en-us/articles/4404085299597-Zoom-Trust-Center 

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