Zoom terminated my meeting at 40 minutes even though I have a Pro membership for years | Community
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L
Newcomer
lynnmc
Newcomer
January 29, 2023
Question

Zoom terminated my meeting at 40 minutes even though I have a Pro membership for years

  • January 29, 2023
  • 2 replies
  • 0 views

After meeting was terminated at 40 minutes I checked my user profile and it listed me as being a "Free" member.

I could not figure out how to update this information in the profile.

 

Any suggestions?

Thanks for your help.

LynnMc

      2 replies

      J
      Newcomer
      Jameswalter
      Newcomer
      January 30, 2023

      If you are a basic (free) user, 40 minutes is the maximum duration your meetings can last. If you need to have meetings longer than 40 minutes, you can upgrade your account or the account owner or admin will need to assign you a license.

      J
      Newcomer
      Jellyfish
      Newcomer
      September 22, 2023

      I have the same problem.......................... I have a paid account 

       

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