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Explorer
October 4, 2023
Solved

Zoom stops responding when I attempt to use my webcam or go into the video-related settings

I had just installed Zoom, however every time I try to go into the 'video' and the 'background & effects' settings: The settings tab freezes and will not load. Even when I try to 'start a meeting', it crashes.

 

I'm not really sure whats the issue is or how to fix it. I've reinstalled it but it hasn't done anything. Any help would be nice.

Explorer
October 5, 2023

Restarting my PC fixed the issue

3 replies

iwantpizza09632
Explorer
Explorer
October 4, 2023

maybe try updating it...? maybe try restarting your device...? maybe google it???

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Explorer
October 4, 2023

Its the latest version: 5.16.2
I did google it, but nothing turned up.

I'll try restarting, and see if that does anything

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RIchard2001AuthorAnswer
Explorer
October 5, 2023

Restarting my PC fixed the issue

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