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Newcomer
March 7, 2022
Question

Zoom sound cuts

  • March 7, 2022
  • 1 reply
  • 16 views

I had a lecture today and every few minutes the sound on zoom cuts off and then comes back, how can I solve this?

    1 reply

    Employee
    March 7, 2022

    @DinaRis Most times when there is an audio issue, there is either a problem with your audio device or you are having a network issue (most likely). 

    I would try connecting to your meetings on a different network to see if the issue improves and I recommend reinstalling the audio drivers. 
    Update drivers 

    As always, make sure you have restarted your device and have contacted your IT team if this is a work provided device. 

    If this is your device you can also try uninstalling and reinstalling the Zoom application. 
    Uninstall 

    Reinstall 

     

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