ZOOM Shared music volume in background drops down when any of participants starts to speek.
Hello, everyone! I’ve got GREAT REQUEST.
I take part in regular meetings in which I am the host. Before the meetings for half hour, I play background music: Share screen > Advanced > Computer sound only.
MY PROBLEM IS THAT EVERY TIME WHEN ANY OF PARTICIPANTS STARTS TO SPEEK MUSIC VOLUME IN BACKGROUND DROPS DOWN. THIS IS EXTREMELY ANNOYING.
I spent hours solving this problem. Without success. I tried to solve this problem based on information from the forum (link below). I also compared the setting on my friend's computer, which doesn’t have such problems and uses a much older PC unit.
https://devforum.zoom.us/t/music-volume-automatically-drops-when-other-hosts-speak/27404
FIRST
I changed the settings: “Sound > Communications > When Windows detects communications activity – Do nothing
https://www.youtube.com/watch?app=desktop&v=6W2faZw7Ymw
IT DIDN’T HELP
SECONDLY
I changed the settings: Audio Settings, option “Suppress background noise” and disable or put in low. if this is active, zoom considers music as background noise and suppress it lowering Volume.
IT ALSO DIDN’T HELP
I’M BEGGING YOU PLEASE TELL ME KNOWN WHAT ELSE I COULD DO.
THANK YOU IN ADVANCE FOR YOUR HELP
MY LENOVO LAPTOP 7TH GENERATION SPECIFICATION
OPERATING SYSTEM
Windows 10 Pro 64-bit
Computer type: Notebook
Installation Date: 27.07.2020 11:46:10
AUDIO
Sound Cards:
Technologia Intel Smart Sound
Realtek High Definition Audio(SST)
Audio for Intel displays
Playback Devices: Speakers (Realtek Audio) (default)
Recording Device: Zestaw mikrofonów (Technologia Intel Smart Sound)
CPU
Intel Core i7 @ 1.80GHz 40 °C
Kaby Lake-U/Y 14nm Technology
RAM 16,0GB
MOTHERBOARD
Manufacturer: LENOVO
Model: 20QD00L1MX (U3E1)
Version: SDK0J40697 WIN
Chipset Vendor: Intel
Chipset Model ID3E34
Chipset Revision: 0C
Southbridge Vendor: Intel
Southbridge Model: ID9D84
Southbridge Revision: 11
BIOS
Brand: LENOVO
Version: N2HET66W (1.49 )
Date: 10.11.2021