Zoom registration report not showing name | Community
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C
Newcomer
ChrisC1
Newcomer
December 21, 2022
Question

Zoom registration report not showing name

  • December 21, 2022
  • 2 replies
  • 0 views

I recently held a group using Zoom and went to get the report. The names and email addresses show up as “******”, how do I make it so I can know who attended the meeting?

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    December 23, 2022

    Hi @ChrisC1, this may be because you're on a HIPPA-compliant account, which registrants' names/emails would be asterisked (security feature). If you would like to have modifications to the account, kindly reach out to your account admin and coordinate with the account executive of your service. 

    C
    Newcomer
    CMSupport
    Newcomer
    February 27, 2023

    How do we get that HIPPA compliance feature removed? We stopped that service over a year ago and yet the information about attendee name and email address is still not showing. I've tried to contact support but because it's a Pro plan, they're not offering live help. HELP!

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