Zoom Recordings (Cloud) Lost - Urgent assistance needed please! | Community
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wdk-tt
Newcomer
August 27, 2021
Question

Zoom Recordings (Cloud) Lost - Urgent assistance needed please!

  • August 27, 2021
  • 1 reply
  • 3 views

Hi. I was using Zoom to record many short presentations for a program that airs tomorrow. After recording I have not been able to find the recordings done to the end of the meeting. For the past few days, I have made several unsuccessful attempts. Can someone urgently assist me to recover these files please?

 

    1 reply

    jdott16
    Community Champion | Employee
    jdott16
    Community Champion | Employee
    August 27, 2021

    @wdk-tt 

    I am sorry for the experience you have had. As there can be some complexities with recordings, I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

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