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anson200
Newcomer
October 2, 2024
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Zoom Recording - Samsung / Android

  • October 2, 2024
  • 1 reply
  • 3 views

Hello, Thank you for your time.

I have not logged in my account before joining the zoom meeting ( which means i need to type my name before joining the meeting)

 

and after that, I pressed "record" button for the meeting and the host of the meeting approved me for the recording. 

 

and then we processed our meeting for an hour and then finished so i pressed "leave" cause i though the recording file will be saved in my mobile. However, I can not find the zoom recording now. Please help as it is very important to my family. Thanks

Best answer by Bri

Hi @anson200, and welcome to the community 👋 I understand this is very important to you, and I'd be happy to help. Could you try the following steps? 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. Click the Cloud Recordings tab. A list of cloud recordings that you started and have finished processing will appear.
  4. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.

1 reply

Bri
Community Manager
BriAnswer
Community Manager
October 2, 2024

Hi @anson200, and welcome to the community 👋 I understand this is very important to you, and I'd be happy to help. Could you try the following steps? 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. Click the Cloud Recordings tab. A list of cloud recordings that you started and have finished processing will appear.
  4. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
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