Zoom recording not converted; doublt_click_to_convert file doesn't convert

Forum|Forum|2 years ago
March 20, 2024
1 reply
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Details about troubleshooting steps you have already taken: I recorded a Zoom session on my computer. At the end, it did not convert because another file was open (if I remember rightly). The zip-folder for the session has a file named "double_click_to_convert_01.zoom" but nothing happens when I double-click or when I try to open the file. How can I get this file to convert?

There are audio and video files in the folder too, but they are of a subsequent recording (duplicates of the zip-file for today's recording).

Any ideas?

Recordings

Best answer by LindsayTCC

I'm going to answer my own question here because I think I've figured it out.

I did the first recording on the 15th and, as I said the conversion aborted. The next time I did a Zoom recording, on the 18th, the converted file for the new recording populated the folder for the 15th (so I got two copies of the 18th).

I identified which files were present after a recording and before the conversion, and deleted the conversion files. Then, when I double-clicked the Zoom Recording File, the conversion process started.

L

LindsayTCCAuthorAnswer

Explorer

I'm going to answer my own question here because I think I've figured it out.

I did the first recording on the 15th and, as I said the conversion aborted. The next time I did a Zoom recording, on the 18th, the converted file for the new recording populated the folder for the 15th (so I got two copies of the 18th).

I identified which files were present after a recording and before the conversion, and deleted the conversion files. Then, when I double-clicked the Zoom Recording File, the conversion process started.

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