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J
Newcomer
JamiP
Newcomer
February 24, 2022
Question

Zoom Recording

  • February 24, 2022
  • 3 replies
  • 0 views

The recording of our meeting today has audio but no video. Does anyone know what caused this so I can avoid it in the future?
Thanks!

 

    3 replies

    R
    Community Manager
    rn-zm
    Community Manager
    February 25, 2022

    Hi @JamiP, was this a local or cloud recording? Was the playback of the recording just a black screen or no video file? 

    S
    Newcomer
    SS16
    Newcomer
    June 13, 2025

    I am having the same issue, but it was a local recording? And it is completely black. 

    MGSR
    Community Manager
    MGSR
    Community Manager
    June 19, 2025

    Welcome to the Zoom Community! We're glad to have you here! Please try using a different media player, such as VLC, as the issue may be related to the codec used by your current player.

    J
    Newcomer
    JamiPAuthor
    Newcomer
    February 25, 2022

    It was a cloud recording. The screen is black but all audio is heard.

    Thanks

    J
    Newcomer
    JamiPAuthor
    Newcomer
    February 28, 2022

    Resolved the problem. Operator error! Never noticed before the options to see screen, audio, or chat.

     

     

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