Zoom Pro Upgrade | Community
Skip to main content
Newcomer
September 28, 2022
Solved

Zoom Pro Upgrade

  • September 28, 2022
  • 1 reply
  • 1 view

Hi,

 

Probably a really simple question.  I have just upgraded to Zoom Pro from the Basic model.  However, I already had a couple of meetings scheduled for today that were arranged prior to me upgrading.  Do I need to rearrange these meetings with a new code, or will these automatically be upgraded so I receive longer than 40 minutes for these meetings?

 

Thanks in advance!

    Best answer by david-vola

    Hi @cooper10 ,

     

    The only thing you should check is that in the section (user administration / users) your user appears and shows that you have a license.

    In case you have it, you have nothing to worry about, in case Basic comes out, you must assign it a license.

    I attach a guide:


    https://support.zoom.us/hc/en-us/articles/115004976063-Asignaci%C3%B3n-de-una-licencia

     

    Best regards,

    1 reply

    Community Champion | Partner
    September 28, 2022

    Hi @cooper10 ,

     

    The only thing you should check is that in the section (user administration / users) your user appears and shows that you have a license.

    In case you have it, you have nothing to worry about, in case Basic comes out, you must assign it a license.

    I attach a guide:


    https://support.zoom.us/hc/en-us/articles/115004976063-Asignaci%C3%B3n-de-una-licencia

     

    Best regards,