Skip to main content
Explorer
Jan 26, 2026 1:13 PM UTC
Question

Zoom Pro

Hey there! Last week I got my Zoom Pro: 

  1. As far as I understood I no longer have 40min limit unless someone who doesn´t pay for any Zoom suscription makes the call, right? Otherwise I have up to 30 hours?
  2. Last week I was on a videocall I had programmed and all of a sudden my Zoom kicked me of the call. (This happened 2 times) Any idea what´s going on? Is it possible that if my internet connection is not the best this may be the cause?

Thanks!

  1.  

    2 replies

    Employee
    Jan 27, 2026 12:28 AM UTC

    Yes, pro should be 30 hours.

    if your call drop without receiving message 40 min limit then it must be connection drop or something else.

    Have u try to update the app and use it in different network, is it same?

    Translate
    Explorer
    Jan 27, 2026 8:30 AM UTC

    Thanks very much! 

    No, not really, haven´t tried that yet. Today I have another call that I’m hosting so hopefully it won’t happen again… 

    Thanks anyways for the answer! 

    Translate