zoom plan

k_golden-380,

You should be able to schedule calls over 40 minutes with any paid plan.  Please verify that the email you are signing into Zoom with is the same as what you used to sign up for the paid plan.  If it is, then please go to https://support.zoom.us/hc/en-us/requests/new to submit a support request. 

If this answers your question, please click on 'Accept as Solution'.

Thank you.

@k_golden-380 

Please also ensure the license you have purchased is actually assigned to your user-profile. 

You can do this here: https://zoom.us/account/user#/