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Explorer
I_Lakinger
Explorer
January 24, 2022
Solved

Zoom output audio issue

Zoom will only play audio through my monitors speakers, even though my computers default (and selected) output device is my headphones. I'm using windows 11.

    I_LakingerAnswer
    Explorer
    February 1, 2022

    My volume mixer in windows settings told me zoom was at 100% volume however when i right clicked my taskbar volume icon [which wasnt working at first, but then after i fixed it] it told me zoom was muted, so i unmuted zoom and now it works. very strange, but it works now

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    5 replies

    Community Manager
    rn-zm
    Community Manager
    January 31, 2022

    Hey @I_Lakinger, you have the option in your Zoom settings to change the output of your speaker if you prefer to change speaker outputs.

     

     

    Are your headphones Bluetooth or wired and are you able to hear sound through your headphones? Zoom recognizes devices that are compatible and gives permission for your speaker output. Would also suggest checking to update drivers, permissions, etc., at the Windows setting level. Maybe help to also uninstall Zoom, reboot your computer, and reinstall Zoom from https://zoom.us/download

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    Explorer
    I_LakingerAuthorAnswer
    Explorer
    February 1, 2022

    My volume mixer in windows settings told me zoom was at 100% volume however when i right clicked my taskbar volume icon [which wasnt working at first, but then after i fixed it] it told me zoom was muted, so i unmuted zoom and now it works. very strange, but it works now

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    Newcomer
    AdeP
    Newcomer
    November 6, 2023

    Does this explain why wasting your time doing a speaker/microphone test which is ok, differs from what happens in the meeting the test has set you up for?

    The zoom microphone symbol has a green bar reacting to microphone audio input but a total absence of speaker/computer audio output.

    If so, what is the point of doing the zoom speaker/microphone test?

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    Newcomer
    TWhitaker
    Newcomer
    August 31, 2023

    I have gone through settings, test Mic, laptop sound checks without zoom (which appears to work), but I cannot get Zoom to pick up my mic.  I even tried using blue tooth and that appears to work. So, the problem appears to be with Zoom (settings or something).  By the way, my mic is not muted.

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