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Explorer
August 16, 2022
Solved

Zoom on AVD no camera found

Hi Everyone,

Hope someone can help me to solve this issue. I set up an Azure Virtual Desktop environment and installed Zoom as described on the website:

- Installed Zoom "ZoomWVDMediaPlugin.msi" on the Virtual Machine Host on Azure,

- Installed Zoom "ZoomInstallerVDI.msi" on the client that will connect to AVD.

 

After that, no camera are detected by Zoom. Does anyone already has this issue before? Maybe I miss a step.

Thanks for your support.

    wmenantAnswer
    Explorer
    August 17, 2022

    Solved. I made a mistake by installing the WVD Plugin and note the new AVD Universal Plugin.

    Everything works fine right now!

    2 replies

    wmenantAuthorAnswer
    Explorer
    August 17, 2022

    Solved. I made a mistake by installing the WVD Plugin and note the new AVD Universal Plugin.

    Everything works fine right now!

    Translate
    Newcomer
    January 8, 2024

    Can you please post the link to download ? I have downloaded below one from https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063810#collapseweb64

    Azure Virtual Desktop and Windows 365 Cloud PC

    • Windows Universal Installer (Phone and Meetings):

      Still VDI could not detect camera for zoom while it is detecting for Teams
    Translate