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Newcomer
MarkBurke
Newcomer
April 18, 2023
Question

Zoom not connecting

  • April 18, 2023
  • 3 replies
  • 2 views

I am a teacher and a bunch of my students can no longer connect to ZOOM.  Appears to be just a ZOOM issue as they can access all of their other programming.    They get the following message.  Are there ZOOM servers down?

 

 

 

      3 replies

      B
      Partner
      Bobbyk1227
      Partner
      April 18, 2023

      We have some users with the same issue. @51 - is there a subset of users that were affected by this problem today?

      L
      Newcomer
      Livingdove
      Newcomer
      April 18, 2023

      Since yesterday, I have not been able to log into Zoom, but a link comes up, after I click "launch meeting," with the option to join via my web browser, which I do. I would prefer to join the meeting the regular way, though. I did uninstall Zoom and reinstalled it, but that didn't solve the problem.

      B
      Partner
      Bobbyk1227
      Partner
      April 19, 2023

      Thanks Livingdove! Do you see the same DNS probe error as provided by MarkBurke (above)?

      L
      Newcomer
      Livingdove
      Newcomer
      April 19, 2023

      No, I don't. The usual Zoom page comes up, but the Zoom window doesn't open. Then, I click, "launch meeting," and nothing happens, except the link to open via the web browser appears at the bottom of the page, so I use that. 

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