zoom mute problem in previous version | Community
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Explorer
November 26, 2021
Question

zoom mute problem in previous version

  • November 26, 2021
  • 1 reply
  • 11 views

on ver 5.8.3. according to the record i think sound of mine might leaked.

red crossing line on mike(at down left side button) was clearly shown throughout whole the time

but...i think it's my sound.

in that moment, was those green outline presented when someone is on mike might shown? 

    1 reply

    Community Manager
    December 9, 2021

    Hey @abcde01234, firstly I would update your Zoom client to the latest version. Secondly, are you referring to your mic being muted and you're still appearing as unmuted?  Without providing consent to the host to unmute you, this is not possible as Zoom takes security and privacy very seriously. Unless you're accidentally pressing the spacebar to temporarily unmute (as I am guilty of doing 🙃).

    Explorer
    December 9, 2021

    nah that was mistake of mine. seemingly like they are not leaked in zoom but somehow recorded in video capturing program. the setting was not correct i think