Zoom Meeting Volume drops when receiving another phone call or Facetime call (Android) | Community
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Newcomer
November 14, 2023
Question

Zoom Meeting Volume drops when receiving another phone call or Facetime call (Android)

  • November 14, 2023
  • 1 reply
  • 10 views

Hi there, I've been searching Google for an answer to my question but can't seem to find anything about it. My problem is that when I'm in a Zoom Meeting, sometimes I get outside phone calls on my Samsung Galaxy S23+ or FaceTime request calls and after declining the call, the Zoom volume drops to a much lower level. Even when I have my phone's volume turned all the way up, it still is a lot lower than before and I can't seem to find a solution without having to leave the meeting and then rejoin. Sometimes I have to then break my Bluetooth earbuds out just so I can sort of hear better without needing to leave the meeting, and all my meetings are mostly group therapy sessions so I don't like to bother the host if they have to add me back in manually during the session. Is there any possible way to fix this?

1 reply

Newcomer
June 19, 2024

When a facetime call comes in, I loose all audio (mic and speaker) in zoom . I'm on a mac. All software is updated. I can not switch the audio back on without quitting Zoom