Zoom Meeting Video

I have a Dell Inspirion 16.  I am using Zoom for virtual teaching and need to be seen by students. I am opening a meeting, and EVERY TIME, I have gotten a "virtual background still loading", even when background is shut off. This has been going on for 2 months. How do I fix this issue?  I have no background on my TCL phone, or Kindle tablet. But students can see me.