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Explorer
November 25, 2021
Question

Zoom meeting suddenly closes and turns on automatically twice. And all chat is back

 

Situation has occurred.
In the middle of the meeting, meeting A suddenly closes and turns on automatically twice.

Specific details.
- The phenomenon of the meeting closing and turning on is different from when the meeting ends, such as "leaving the meeting."
All the chat records that I left after the meeting were brought back.
- The host and participant are automatically reconnected without reconnecting.
- The laptop network that ran the meeting was through a router.

    2 replies

    Bri
    Community Manager
    Community Manager
    December 3, 2021

    Hi there, @HHY! What version of Zoom are you using? Would love to help you figure out what's going on here! 

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    HHYAuthor
    Explorer
    December 21, 2021

    I use ver.5.8.4(1736) of Zoom

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