Zoom Meeting Invitation Emails Language preferences not being saved | Community
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M
Newcomer
MM33
Newcomer
October 22, 2022
Question

Zoom Meeting Invitation Emails Language preferences not being saved

  • October 22, 2022
  • 5 replies
  • 30 views

I'm trying to change the meeting invitation email language to French. When I asked to be sent a sample email it works, but when I generate a new meeting it reverts automatically to English.

 

Anyone else has this issue or have an idea how to solve it?

 

Thanks

      5 replies

      CarlaA
      Community Manager
      CarlaA
      Community Manager
      December 21, 2022

      I know it has been a while since you initially posted, and I apologize for just now seeing your post! I definitely want to make sure you receive assistance.

       

      Are you still having this issue? If so, please

      1. log in to https://zoom.us/profile/setting.

      2. Scroll down all the way to Other > Invitation Email, and change the language. 

      3. Schedule the meeting here: https://zoom.us/meeting/schedule

       

      Test it out and let me know if that works! 

       

      I
      Newcomer
      ilja_vi
      Newcomer
      February 10, 2023

      It doesn't. I have the same issue. Changing the language in the dropdown is not saved. You can reload the setting page after the change and the language is back to what it was before (in my case German). That's on the newest Firefox. I'll try Chrome browser and report back.

      I
      Newcomer
      ilja_vi
      Newcomer
      February 10, 2023

      Wow, ok, so... my Chrome Browser is set to English, my Firefox browser is set to German.
      On Chrome, the language for sending invites is set to English.
      On Firefox, it's set to German.
      So, basically, instead of giving me a choice, the default browser language is being used.
      That's weird, this should be something I decide, no matter what language my browser is set to!

      B
      Newcomer
      BPompe
      Newcomer
      January 24, 2023

      Hello, I'm Barbara Pompe from the Netherlands, and I had the same question,

      'How can I send an invitation in another language?' I followed your instructions and I got the test invitation in English! When I wrote a zoom invitation from my account it was still in dutch instead of English.

      Would you happen to have another solution?

      With regards,

      Barbara 

      CarlaA
      Community Manager
      CarlaA
      Community Manager
      January 24, 2023

      Hi @BPompe , can you try this? If sending the invite via the Zoom web portal please scroll all the way to the bottom of the page and select the language for the invites in the footer as well. Let me know if that does the trick! 

       

      Carla,
      Zoom Community Team

      B
      Newcomer
      BPompe
      Newcomer
      February 26, 2023

      Hello Carla,

      I tried what you suggested but it still doesn't work.

      When I send myself a test invitation, it is in English and when I start making the actual invitation it is in dutch again...all though I restarted my computer.

      What would you suggest to try?

      Best regards, Barbara Pompe

       

       

      I
      Newcomer
      ilja_vi
      Newcomer
      February 10, 2023

      The issue persists, I have the same problem. I can change the language in the drop-down, but the change does not persist, and I cannot find a way for the setting to actually change.

      A
      Newcomer
      ArmandoFranco
      Newcomer
      April 15, 2024

      I have the same issue with Spanish. It will let me change it, it will send a sample invitation, but the setting goes back to English as soon as I go to another option and come back.

      K
      Newcomer
      krikru
      Newcomer
      January 9, 2025

      If you use the web app, the language of the meeting invitation you get when you press the "Copy Invitation" button (which you can see when viewing the meeting) can be changed simply by changing Zoom's display language.

      I don't know if it works the same in the desktop app.

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