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Explorer
October 15, 2021
Question

Zoom logging me out

  • October 15, 2021
  • 1 reply
  • 14 views

I'm curious if you have any tips on how I can troubleshoot this issue.  This has happened 5 times.

 
After I am logged into Zoom on my Computer (PC) one device for 5-15 minutes,  I get an error message that says Zoom Not Responding.  Then, the application closes me out, and then rejoins within a few minutes. 
 
Today, I was teaching a workshop and logged into Zoom for 30 minutes and it closed out for at least 5 minutes and then I was finally able to get back in.
 
I would appreciate any thoughts you have on why this could be happening so I can have a better workflow.
Not sure if its an issue with Zoom, my computer, Zoom +  microsoft , etc

    1 reply

    Bri
    Community Manager
    Community Manager
    October 28, 2021

    Hi @tsmith! What version of Zoom are you using?