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jlegare
Newcomer
March 25, 2022
Question

Zoom Loading Time

  • March 25, 2022
  • 3 replies
  • 26 views
Hello, I have a peculiar problem I can't find info about online. It's seemingly simple but I can't find a clear reason why and I was wondering if others had that as well?
I have a user who, when trying to join meeting, have to wait between 1 to 5 minutes of loading before zoom finally open. No indications it's loading, no messages or anything. Just open the email, click on the meeting link and then nothing for like 5 minutes.
He is on Windows 11, figure that might be the case but it was working fine until few days ago. Updates are up to speed, Zoom was reinstalled clean. Any help or similar expereince would be useful, thanks !

      3 replies

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 25, 2022

      Perhaps he/she can try opening the meeting from the Zoom client itself? That way, he doesn't have to wait for Zoom to open as the client is already opened when he try to join a meeting.

       

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      A
      Newcomer
      ashley27
      Newcomer
      April 11, 2022

      this is also happening to me. I don't think it's a windows issue- I have a Mac 

       

      C
      Newcomer
      Chipper38
      Newcomer
      May 24, 2022

      Having the same issue as you are.

      This just started after the last upgrade, where the meeting opens but it takes 3-5 minutes for the application to load the mic and video. Thinking it was a network issue we connected to a Verizon Jetpack and had the same issue.  Just to rule out the PC as the problem we used two others and both had the same symptoms. I know it is not a resource problem from the PC side as we are running 16 GB of RAM with Solid State drive on a fiber backbone with every firewall exception that ZOOM has published and again... everything was fine about a week ago. 

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