Zoom links force "Join from Browser" when logged in, bypassing the desktop app (Even with web settings OFF)
[Summary] I am experiencing a persistent issue where clicking a Zoom meeting link automatically opens the web browser version instead of launching the desktop application. This occurs even when I have disabled the "Join from your browser" link in my web portal settings.
[Environment]
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OS: macOS (Occurs on two separate MacBooks)
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Browser: Chrome, Safari
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Account: Personal account (Free/Basic tier)
[Steps already taken]
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Web Portal Settings: Disabled "Show 'Join from your browser' link" in the "In Meeting (Advanced)" section.
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Reinstallation: Completely uninstalled and reinstalled the Zoom desktop client.
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Browser Cleanup: Cleared browser cache, cookies, and reset protocol handler permissions for
app.zoom.us. -
Different Devices: Reproduced the same issue on a second computer with the same account.
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Incognito Mode: (Crucial) When using Chrome's Incognito mode (not logged in), the "Join from Zoom Workplace app" button appears correctly and launches the app.
[Current Observation] The issue seems tied to my specific Zoom account. When logged in, the browser bypasses the "Join meeting" prompt screen and redirects directly to the browser-based meeting interface (asking for my name/camera access). This happens with various meeting links, including those with custom company branding.
Does anyone know if there is a hidden server-side flag or a specific account setting that might be forcing this behavior? Any help would be appreciated.