Zoom keeps crashing - unable to join a meeting | Community
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Newcomer
March 5, 2025
Question

Zoom keeps crashing - unable to join a meeting

  • March 5, 2025
  • 3 replies
  • 3 views

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- several times but the same problem occurs. I have also tried Zoom cleaner but it didnt work. How do I solve this? Thank you!

3 replies

Newcomer
March 6, 2025

Same problem. Windows update breaking something? Patch needed?

Newcomer
March 9, 2025

Zoom Workspace app starts up fine. But when I attempt to start the meeting, the meeting screen appears for about a second, then disappears. Then it tries again with the same result. The same thing happens in settings when I try to test the microphone... the settings window just disappears on its own. I have updated Windows and my graphics card, restarted the app & my computer, checked that antivirus isn't stopping it, ensured microphone permissions and cleared the cache. I've searched for troubleshooting options, but haven't found this particular issue addressed anywhere. I still get the same result trying to start a meeting, it flashes the normal start screen, then disappears. I've got to host a meeting, so am tearing my hair out over here. Any help would be appreciated!

Newcomer
March 11, 2025

Hello, I have exactly the same problem with Zoom, I would like to know if you have already found a solution, and if so, would you be so kind to tell me about it please?

MGSR
Community Manager
Community Manager
March 11, 2025

Hello there,

We're sorry for the inconvenience you experienced. 

To assist in identifying the issue, please provide the following details: the device you are using, its make and model, your operating system, and the Zoom version.