Zoom keeps crashing my wifi on Macbook Pro (16 inch, 2019) running Big Sur 11.4 | Community
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rlove
Newcomer
July 23, 2021
Question

Zoom keeps crashing my wifi on Macbook Pro (16 inch, 2019) running Big Sur 11.4

  • July 23, 2021
  • 14 replies
  • 3 views

I found this thread and it has many examples of users experiencing the same across different OS's and hardware. https://www.reddit.com/r/Zoom/comments/g0vavu/zoom_keeps_crashing_my_wifi_network/

 

Same thing for me, most meetings I drop off every few minutes and my whole wifi connection drops as well. Can't use chrome or slack, totally offline. It's happened dozens of times and I NEVER drop a connection otherwise. Only in Zoom meetings. I would love to get a solution to this or some understanding of what's happening.

 

Thanks so much!

      14 replies

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      Newcomer
      FabiolaPetre
      Newcomer
      March 28, 2025

      Update, I moved and got different internet and it’s working again. So it was definitely that. 

      Q
      Newcomer
      qub
      Newcomer
      March 28, 2025

      Update from me -- changed my (wifi) router awhile ago and the problem was gone. 

      Q
      Newcomer
      qub
      Newcomer
      March 28, 2025

      Update from me -- replaced my (wifi) router a while ago, and the problem was gone.

      M
      Newcomer
      MartaNielsen
      Newcomer
      April 1, 2025

      My update: I updated Zoom and logged in from the desktop app instead of through the browser (which launched the desktop app). Preliminary results are good, we'll see if I have any issues this week in meetings.

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