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Y
Newcomer
yukinishigaki
Newcomer
October 24, 2021
Question

Zoom is unable to launch

  • October 24, 2021
  • 1 reply
  • 0 views

After I tried to sign in through SSO, my laptop became unable to launch zoom.

Zoom displays 5003 error, but internet connection is stable. I can launch zoom on my iphone.

How can I launch zoom?

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 24, 2021

    Hi @yukinishigaki 

     

    Is it a corporate laptop, or on a corporate network?

    Is your Zoom client up-to-date?

     

    Y
    Newcomer
    yukinishigakiAuthor
    Newcomer
    November 7, 2021

    Sorry for the late reply. It's my private laptop, not a corporate laptop nor using a corporate network. My zoom client is the latest version.

     

    I'm taking online classes, and it needs to do group assignment and have meeting with my group. A group mate suggested me to use university's SSO to have meeting without time limitation.

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