Zoom Is not showing my secondry camera option | Community
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Newcomer
Wahab_Chandio
Newcomer
November 30, 2023
Question

Zoom Is not showing my secondry camera option

  • November 30, 2023
  • 3 replies
  • 6 views

I am using zoom since long but recently when my macbook updated to the current latest version, the zoom is not showing second camera option in it, I have tried many ways to fix it but it is still not working.

    3 replies

    bstrelko
    Community Champion | Customer
    bstrelko
    Community Champion | Customer
    November 30, 2023

    Can you please confirm what hardware are you using for your two camera choices?

     

    Is your computer able to recognize the second camera using another MacOS application such as Photo Booth?

    W
    Newcomer
    Wahab_ChandioAuthor
    Newcomer
    November 30, 2023

    no its not showing, i am using canon m50 the secondary camera 

     

    bstrelko
    Community Champion | Customer
    bstrelko
    Community Champion | Customer
    November 30, 2023

    If your computer does not recognize the camera in other applications, this is not a Zoom issue.

     

    Please review Canon's documentation and work on getting the cam recognized by your Mac first!

      H
      Newcomer
      HelloPrkr
      Newcomer
      December 2, 2023

      Same issue, but with SonyA7siii. 

      Sony is showing up in other apps perfectly like usual.

      MAC 14.1.2 (23B92)

      ZOOM Version: 5.14.10 (19202)

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