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Newcomer
npoddubny
Newcomer
October 12, 2023
Question

Zoom interpretation not working

  • October 12, 2023
  • 1 reply
  • 3 views

Today zoom really f'd me up. everything seems to work fine but noone on different devices can hear any interpretation channel
https://youtu.be/D3br31do25M

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    October 12, 2023

    The microphone on the interpreter does not seem to be active.

    Denys microphone has no activity, whereas the microphone below does.

    I would assume they are not speaking. did you do a microphone check before the start?

     

    John

    N
    Newcomer
    npoddubnyAuthor
    Newcomer
    October 12, 2023

    Unfortunately no, we didn't do mic check.
    Double checked right now - interpreter mic activity icon does not light up when interpreter is talking. Just tested with myself on PC an smartphone - everything works as intended
    https://youtu.be/SryqeUCJS5s

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