zoom has been turned off when Microsoft updated my laptop windows.... how do I get zoom back? | Community
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Newcomer
August 14, 2021
Question

zoom has been turned off when Microsoft updated my laptop windows.... how do I get zoom back?

  • August 14, 2021
  • 1 reply
  • 0 views

I have a dell laptop, that was recently updated, and now Zoom won't work. Zoom does not accept my user name and password. all messed up. couldn't get on my meeting this morning, without a lot of difficulty, and going the old way, but how do i get it straight?

    1 reply

    Community Manager
    October 6, 2021

    Hey @RML, interesting... Have you tried resetting your password and see if the client is accepting your Zoom credentials? Or you can try to uninstall and reinstall Zoom to see if that helps!