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R
Newcomer
REA_admin
Newcomer
October 27, 2021
Question

Zoom hangs and becomes unresponsive when joining meetings

  • October 27, 2021
  • 1 reply
  • 5 views

Hi, I have a user with such a problem that Zoom will hang or take very long to respond when joining a meeting. Is there any settings I could change or try?

    1 reply

    R
    Newcomer
    REA_adminAuthor
    Newcomer
    October 27, 2021

    On Windows 10 64 bit and Zoom 64 bit client

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 27, 2021

    Hi @REA_admin 

     

    Is the Zoom client on the latest version (5.8.3)?

     

    Does it make a difference how many participants there are?

     

    What is the hardware specification of the computer?

     

    L
    Newcomer
    LukeBSB
    Newcomer
    October 27, 2021

    Hello, we are on 5.8.3 x64 and encountering the same issue as REA_admin. Downgrading to 5.8.1 x64 resolved the issue. Is this a known issue with the 5.8.3 x64 Windows client?

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