Question
Zoom freezes after any meeting is started
Zoom was working before an update. Now on a user's laptop, after the update, anytime we open a zoom meeting/start a zoom meeting, it will freeze or crash after the camera begins to show a preview. Zoom will sometimes return after a minute or so.
I have tried:
- Checked Windows System updates
- Checked driver updates for Camera - installed latest from laptop manufacturer's website
- Checked Wi-Fi speed and signal.
- Uninstalled/reinstalled the latest version as of last week
- Checked Camera permissions in Windows for the Zoom app
I am at a loss for what else to try! It looks to have to do something when the meeting is in the pre-start stage before the meeting is actually created.
