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Newcomer
neral85
Newcomer
November 15, 2023
Solved

Zoom does not start on Server 2016

The Zoom.exe does not start anymore on server 2016 since update to 5.16.6.24712. The task appears for a short moment in task-manager and terminates right away. There is no error and no log in C:\Users\<user>\AppData\Roaming\Zoom


Any idea how to troubleshoot this?

ifurmanAnswer
Community Champion | Customer
November 15, 2023

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

Zoom 5.16.2 and lower work fine on windows Server 2016/2019, as I am currently using this version with no issues.

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1 reply

Community Champion | Customer
ifurmanAnswer
Community Champion | Customer
November 15, 2023

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

Zoom 5.16.2 and lower work fine on windows Server 2016/2019, as I am currently using this version with no issues.

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