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April 10, 2026
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Zoom Directory and all files missing

  • April 10, 2026
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With many years of using Zoom, I have literally have (HAD) hundreds of files in the Zoom directory.  Today the directory and all files are gone. I discovered my charge card was declined for a March 31st payment and my Zoom service was discontinued today. I had done a Zoom call with recording a couple of hours ago, and had no knowledge of an issue.  In checking into my account, I discovered the payment issues and issued a new card. which was approved and the account was reinstated. BUT all my files are gone!  I checked the recycle bin and nothing. I’m wondering did Zoom erase all my years of files, they were there earlier today.