Zoom desktop app and google SSO doesn't work

Forum|Forum|4 years ago
January 17, 2022
4 replies
22 views

I am trying to get logged into the Zoom desktop app. My company uses SSO via google. When I open the desktop app, I click "keep me signed in" then click the Google icon. Then I choose my account and log in. That brings me to the Zoom website in Chrome. I do not get redirected back to the desktop app. If I go back to the app, I am not logged in there.

Am I doing something wrong? My last company had same setup with google SSO, and it was so nice having the zoom app. My current company does have some Trend micro security stuff installed on my machine.

I also tried the Chrome extension, and same thing happens. I go through the SSO login, but that doesn't change the extension, which still thinks I am not logged in.

Mac OS Big Sur, 11.6.2

C

casAuthor

Newcomer

I figured it out. Don't choose Google when signing in. Choose SSO, then input your domain. So simple!

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christophe4

Newcomer

thanks, looks like this bug is still present as of July 2023

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dcramble

Newcomer

I know we can use the SSO login button, but it takes a lot more typing to get into a meeting. We have Google Sign-In and SSO enabled on our Domain, and all staff can use the Google button on Windows and Apple. It's frustrating that we can't just use the Google button on Linux.

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keyvankhademi

Newcomer

Still happening in 2024.

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lz25

Newcomer

Still the same in April, 2025