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Newcomer
February 6, 2025
Question

Zoom crashing computer blue screen

  • February 6, 2025
  • 0 replies
  • 2 views

Hi, does anyone have any idea why my zoom crashes mid meeting and causes my computer to blue screen? It has happened the last 3 times I have been hosting meetings. Not only is it embarrassing but it takes about 10 mins to get back online. I have had hardware checked and apparently ok. My laptop is only 6 months old, I upgraded specifically so I wouldn't have zoom issues. It is a HP but zoom keeps failing. I have tried uninstalling and reinstalling. I have updated Logitech webcam software, I don't have anything else running when I am online, and still after about 10 minutes each time it gives my computer a blue screen. Any assistance, tips, ideas to try or advice would be greatly appreciated. Thank you.