Zoom crashes as soon as its opened | Community
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Newcomer
December 2, 2021
Question

Zoom crashes as soon as its opened

  • December 2, 2021
  • 1 reply
  • 2 views

Today magically zoom crashes everytime its opened or even tweaked.

 

I tried reinstalling, updating my drivers, updating my BIOS and nothing. I saw a post that suggest to change some zoom settings, but when i click on the option settings zoom crashes. It´s there a way to downgrade zoom version?

    1 reply

    Community Manager
    December 8, 2021

    Hey @drparraga, have you tried installing the latest version of your Operating system as well as the latest version of Zoom from https://zoom.us/download ? Are you prompt with any specific error code as well? 

    drparragaAuthor
    Newcomer
    December 9, 2021

    I reinstalled zoom 3 times the day of the incovenience, at the 3rd try it worked well, i dont know what was wrong before.