Zoom cloud recording still processing after 2 days

Forum|Forum|4 years ago
August 26, 2021
3 replies
22 views

Hi,

I use zoom cloud recording several times a day and three of the recordings are taking so long to be processed. All of the recordings are about 10 min long. - The rest of the recordings were ready for viewing 2 min after the meeting ended. What can I do to solve this issue?

Thank you!

Bort

Employee

Hi @pianokim79

I'll reach out to you directly to get more info and see if I can help.

A

Amgad_Tawfik

Explorer

i have the same problem. One important recording is still being processed although the meeting has been closed now since 24+hours ago. Can anybody help, please?